More patients. Less than half the ad spend.

The Optometrists’ Clinic has served Edmonton since 1938 across five locations. In 2025 they moved their website, Google Ads and Meta Ads from a national directory company to BLXCK.

The previous Optometrists' Clinic homepage on WixThe new Optometrists' Clinic homepage built by BLXCKBeforeAfterDrag to compare
BeforeAfter
Google Ads84%More calls and booking requests every month317 a month584 a month
Cost per enquiry78%Less paid for each call or booking request from Google Ads
Website83%Higher conversion rate: more visitors call, book or email4.0%7.4%
Meta Ads23%Less spent, 23% more clicks to the website each month584 a month720 a month
01Then vs now

Same clinics. Better results for less.

Google AdsCalls and booking requests each month84%more317584People who called, filled in a form, emailed or got directions after seeing an ad.
Google AdsMoney spent on ads each month60%lessAbout 60% less than the previous agency was spending, and held flat for the whole period.
Google AdsWhat each new patient enquiry costs78%lessFor every call or booking request, the clinic now pays less than a quarter of what it used to.
Meta AdsPeople clicking through to the website each month23%more584720From Facebook and Instagram ads, on about 7% less spend than the previous agency.
Meta AdsWhat each click to the website costs24%lessEach click from Facebook and Instagram costs about a quarter less. Jan 2025 – Sep 2026 vs. Jan – Oct 2024.
WebsiteConversion rate: visitors who call, book or email83%more4.0%7.4%Jul – Sep 2026 vs. the same months of 2025, both on the new site. The share rose as low-value blog traffic from outside Canada fell away, leaving mostly local patients.

Before: Previous agency · Oct 2023 – Sep 2024. After: BLXCK · Aug 2025 – Jul 2026. The before numbers come from the previous agency’s own year-end reports. Spending is shown as a percentage change, not in dollars.

02What we did

Three moves.

01

Modernized the website

A clearer, friendlier, more modern site with a page for each of the five clinics and clear buttons to book, call or get directions on every one.

02

Optimized the campaign structure

Location-based Google Ads campaigns built around each clinic, each optimizing toward calls and bookings.

03

Tracked calls, forms and emails

Phone taps, forms and emails tracked on the site and fed back to the ads.

03Results

Month by month.

From the new site's launch in April 2025 to July 2026.

Calls and booking requests from Google Ads, each month

387 in the first full month. 684 by March 2026. The budget was about 60% less than the previous agency’s and held flat throughout.

0200400600Apr 25Jul 25Oct 25Jan 26Apr 26Jul 26387684

Calls and booking requests from the website, each month

Steady at 500 to 680 every month. Total visits fell in early 2026, but analytics show the visitors who left were mostly US and UK readers of general eye-health blog posts. Visits to the five clinic pages held steady.

0200400600Apr 25Jul 25Oct 25Jan 26Apr 26Jul 26680592
04Meta Ads

Always on.

485KPeople who saw the clinic's video adFacebook and Instagram, Jan 2025 – Sep 2026
15,000+Times someone clicked through to the websiteJan 2025 – Sep 2026
24%Less paid for each clickJan 2025 – Sep 2026, compared with the previous agency's 2024 ads
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